We view the security of our Users and/or Visitors data as paramount. Our concern is to preserve the integrity of your personal data.

Any personal data you provide to us and from which you can be identified is stored securely and confidentially and is processed in accordance with applicable legislation and this privacy policy, which sets out what personal data we collect about you when you interact with us and how we use your data.We take appropriate technical measures to protect against unauthorised or unlawful processing of your personal data. The various people who have access to the data are required to respect the privacy of users of this site and the confidentiality of their data.

Responsibilities and Duties of Users and/or Visitors of the Portal

The User and/or Visitor of the Portal shall read and understand the Privacy Policy, so as to ensure that he or she has the knowledge of, inter-alia:
• the fact that certain information is being collected;
• the purpose for which the information is being collected;
• the intended recipients of the information;
• the nature of collection and retention of the information; and
• the various rights available to such Users in respect of such information.

MeilleurTaux shall not be responsible in any manner whatsoever, for the authenticity of the personal information or sensitive personal data or information supplied by the User to it or transmitted by MeilleurTaux to any of its third-party service providers.

If a User and/or Visitors provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or MeilleurTaux has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, MeilleurTaux has the right to discontinue the Services to the User at its sole discretion.

Data Controller

MeilleurTaux is registered with the Data Protection Office, as a Data Controller, bearing certificate No. C359.

The contact details of the person responsible for Data Protection is as follows:
Caroline Lepesteur
Meilleurtaux Ltd Chemin 20 pieds Grand Baie
Ile Maurice
Tél. +230 2632033
Email: contact@meilleurtaux.mu

Objet of this Privacy Policy

This Personal Data Policy describes what types of personal data Meilleurtaux and its third-party service-provider and other service-providers may be required to process.
Meilleurtaux is committed to a continuous process of protecting the data of its users, in accordance with the Data Protection Act and the General Data Protection Regulations (hereinafter “RGPD”).
As part of the operation of its Portal, Meilleurtaux.mu collects data about you. These data are processed in accordance with the purposes provided for during collection, certain information concerning you being mandatory and others optional.

Meilleurtaux Ltd is the recipient of this personal data and transmits them to third-party service-provider and other service-providers, based on the consents collected.

Meilleurtaux Ltd may send you regular electronic messages with general information on products similar to your request or personalized electronic messages, depending on the information entered on our site.

Information Collected

The processing and transmission of our Users and/or Visitors’ data is subject to the approval of the terms and conditions, to which the the User and/or Visitor accepts upon registration and/or by visiting, browsing, accessing the Portal.

In addition, the Portal may need to collect personal data for other lawful purposes provided for by the Law and the General Regulations.

Categories of data processed

As soon as you visit the Portal or use one of the applications, our system automatically collects certain technical information. These may include:
• Information on the type of browser and the version used;
• Operating system of the device used;
• Device ID;
• Date and time of access;
• Web analytics data / pseudonym usage profiles (Cookie ID, Pub ID, etc., see below);
• Websites from which the user accesses our own site;
• Websites accessed by the user through our website.

In addition, we process the following personal data, in the event of a contractual relationship wherein you have provided us the consent by ticking the “terms and condition” and agreeing to the Terms and Conditions and Policies of MeilleurTaux:
• Basic data on the person (name, address, date of birth);
• Communication data (telephone number, e-mail address, postal address);
• Basic contract data (contractual relationship, product or contract, order history);
• Reason, content and purpose of processing: Meilleurtaux.mu pages and services in general

We always process your data on the basis of one or more legal authorizations or your consent

Personal data is mainly processed :
• to enable the User and/or Visitor to obtained a proposal quote and/or estimate from the third-party service-providers;
• to ensure the best quality of Meilleurtaux's services
• to ensure the sending of emails to you by MeilleurTaux and third-party service providers, as may be appropriate;
• Send regular newsletters on information and commercial offers from Meilleurtaux third-party service provider;
• to administer the Portal;
• to analyse, and improve, the use of our Portal
• to constitute a Client file for the monitoring and performance of Meilleurtaux services;
• to contact the User and/or Visitors directly so as MeilleurTaux may ensure a proper quality control and follow-up on the responses of the third-party service providers;
• to collect the consent of Users when this is required by the regulations in force, in particular in terms of commercial prospecting by Meilleurtaux.mu and its partners, and in terms of acceptance of cookies
• for the compliance of any legal obligation to which MeilleurTaux is subject;
• to protect your vital interest or that of another person;
• for the legitimate interests pursued by the MeilleurTaux or by a third party to whom the data are disclosed;
• for the purpose of historical, statistical or scientific research.
• Prevent and fight against computer fraud, money laundering and the financing of terrorism.

Destination of the collected data

The personal data collected on this site is reserved for Meilleurtaux, the third-party service-providers and other service providers and, where applicable, official bodies and administrative or judicial authorities.

Meilleurtaux may entrustdata processing activities to other service-providers to ensure the services, site management, marketing, statistics management, is done in a most professional manner. The data will, with the prior consent of the User, be transmitted to Meilleurtaux’s third-arty service providers and other service providers.

In accordance with the regulations in force, the data may be transmitted to the competent authorities on request and in particular to public bodies, exclusively to meet legal obligations.

We may share your personal data with:
• Our professional advisers;
• Our third-party service providers and other service-providers;
• Our Third Party Advertisers; and,
• Search engine and web analytics providers.

In the event that we were to sell our business or assets, MeilleurTaux may disclose your personal data to any prospective/actual purchaser and/or their advisers. MeilleurTaux may also disclose your personal data where it is subject to a legal obligation to do so, in connection with the prevention or detection of crime, for the purpose of establishing, exercising or defending its legal rights, or where it considers that it received a valid request for disclosure. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.The user and/or visitor should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information or any other information we obtain about you, MeilleurTaux shall be entitled do so.

Retention period for collected data

We keep your personal data for the time strictly necessary for the purposes for which they were collected, in accordance with applicable regulations and subject to the exercise of your rights.. More specifically, for your online query request, we apply the following retention periods:
• Three years while using our online services;
• Following the last request for proposal, quote and/or estimates, we keep your contact details for three years for commercial prospecting,
• Following your last requset for proposal. quote and/or estimate, we keep your data, for probative purposes for legal prescription, for seven years for a request processed on the website.
• At the expiration of these various deadlines, your data will be made anonymous.

If we are legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your personal information for a limited period of time, even after you have closed your account.

Cookies

A cookie is a small text file saved by the browser on your computer, tablet or phone which allows us to keep track of your visit. We use cookies to provide you with a better, personalized and secure browsing experience.

If you have not set your browser to accept this type of file, you will not have access to all of the site's features. Certain cookies, without affecting your access to the functionalities of the site, are also collected by us or our privileged advertisers who are deemed to be service-providers.

Audience measurement cookies are used to monitor traffic and its trends.

Statistical cookies make it possible to optimize the site, resolve bugs, improve the quality of our services and the performance of the pages.

Advertising or content personalization cookies are used to display advertisements or content based on your interests. Advertising serving cookies are used to display advertising messages on our site.

You can also configure your browser software so that Cookies are accepted or rejected, either systematically or depending on their issuer.

To find out the terms and conditions applicable to the management of cookies, you can consult the help menu of your browser.

Finally, you can manage the use and exploitation of these Cookies by going to the advertising Cookies management platform offered by advertising professionals: http://www.youronlinechoices.com/fr/controler-ses- cookies / and by following the instructions given there. You will thus be able to find out the companies registered on this platform, which offer you the possibility of refusing or accepting the Cookies they use to adapt the advertisements that may be displayed to your browsing information.

Your rights

In accordance with the General Regulations relating to the Protection of Personal Data and the Data Protection Act regardless of the method of collecting personal data used, you have the following rights over your data: right of access, right of rectification, right to erasure (right to be forgotten), right to object, right to limit processing, right to portability.If the you wish to discontinue the subscription to newsletters, you can do so at any time from the newsletters, by clicking on the link provided for this purpose at the bottom of the page.

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right by writing to the Data Controller.Where you have consented to us using your personal data, you can withdraw that consent at any time.If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it.You also have the right, with some exceptions, to ask us to provide a copy of any personal data we hold about you. If you chose to exercise this right, then in certain circumstances any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

If you have a complaint about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. In some circumstances you can ask us to erase your personal data if you withdraw your consent, it is no longer necessary for us to use your personal data, you object to the use of your personal data and we don't have a good reason to continue to use it, or we haven't handled your personal data in accordance with our obligations.To exercise these rights, we need to be suitably satisfied of your identity and so may request you provide identification documents or confirm other details we may hold about your (such as a recent delivery reference or address).

Your Right to Complaint to the Data Commissioner

If you are of the opinion that MeilleurTaux has breached or is in acting in contravention with any provision of the Data Protection Act or any regulations made under it, MeilleurTaux will highly appreciate if you could kindly inform the Data Controller of same.

Notwithstanding this, in such an event you have the right to make a complaint to the Data Commissioner as provided for, by the Data Protection Act.

Security

Taking into account the evolution of technologies, the costs of implementation, the nature of the data to be protected as well as the risks for the rights and freedoms of individuals, Meilleurtaux will to its best abilities, implement all the appropriate technical and organizational measures to guarantee the confidentiality of personal data collected and processed and a level of security adapted to the risk.

Changes to the personal data policy

In the event of modification of this Policy by Meilleurtaux , or if legal or regulatory texts so require, it will be published on our site and will be effective as soon as it is published.

Your continued use of the Portal will be considered as:

We inform you in detail below about the purpose and to what extent we process your personal data in the context of the use of the Meilleurtaux.mu pages.

As a general rule, you can use the Portal, for which no payment or registration is required without providing personal data. In certain cases, however, we process the personal data listed in point 3. This only happens in principle when this is necessary for the provision of a website, application, content and functional services. In addition, we process personal data in connection with the use of Meilleurtaux.mu when you intentionally provide it to us as part of a registration, request to us or on some other legal basis.

Submission of ratings and comments

Personal data is collected by Meilleurtaux when, as a customer for a product, service, service provider or reseller, you assign a rating or participate in a survey. In this context, Meilleurtaux.mu collects the data provided in the corresponding form and the IP address assigned to the device you used at that time. Your information is only published on the corresponding Meilleurtaux.mu pages when it is indicated in the form field.

Forms, comparator and services offered

Unless otherwise specified, Meilleurtaux.mu directly collects the data you provide in the contact forms. If you enter data in the contact forms, we will only use this data to communicate with you and / or provide you with the service you want; this is our legitimate interest. Only the partners mentioned will receive your request and personal data. The names of the partners are mentioned on the Meilleurtaux.mu pages concerned. The partners have confirmed to us that they process the data in accordance with the principles of data protection. However, Meilleurtaux.mu has no influence o responsibility for the collection, processing and use of your data by these partners. To find out if, how and for what use your personal data are collected by the partner, please read its confidentiality charter, accessible via the page of each partner's site.

Emails and newsletters

We use your e-mail address to send you our newsletter if you have communicated to us your wish to receive it and where you have given your consent to receive the newsletter with advertising content. Where applicable, we process your e-mail address so that we can send you the newsletter in accordance with your request.

You can, at any time and with effect for the future, object to the use of your e-mail address in this context in writing or in text format to contact@meilleurtaux.mu - Unsubscribe service.

We choose the content of our newsletter in part based on your past use of the Portal and the interests expressed in the products and content in order to best personalize the newsletter to your interests. For these purposes, we also use data that we have collected with the help of our cookies and we link this data to your email address.

IP addresses

On the Internet, every data transmission device requires a unique address, called an IP address. At least temporary storage of the IP address is technically necessary to enable the Portal and application content to be made available to the user's device.

Log files

Our servers store the IP address in log files for 14 days to ensure their own security, for example to be able to trace an attack (DoS) on the Portal or if our databases are analyzed illegally.

Geolocation among others

Before any further processing, we shorten the IP addresses and then process them anonymously. IP addresses that are not truncated are not processed. By processing (truncated) IP addresses, we may display regional content on all Meilleurtaux.mu pages viewed from a given geographic area. This geolocation, i.e. the assignment of the visit to the website instead of the call, is carried out exclusively on the basis of the anonymized IP address and only up to the geographical level of the regions. No conclusions can be drawn about the concrete location of a user from the geographic information obtained in this way.

Device geolocation data

When you visit our Portal from a device, whether on the mobile web or in an app, we may collect certain information about your location if your device has been configured to send this type of information to the app (see device privacy settings). In addition, we use the transmitted location information to perform analyzes on the use of our application. You can change your device's privacy settings at any time to turn off sharing of location information. Please note that disabling location information may affect certain functionality of Portal. If you have questions about your device's privacy settings, contact your device manufacturer or your wireless service provider.

Treatment locality

We do not transfer your personal data outside Mauritius except where the GDPR allows it. The transfer or not of data outside Mauritius by third parties with whom you have a contractual relationship (for example Facebook if you have a Facebook account) exceeds our area of knowledge and influence.

Origin of data

In some cases, we also receive data because you have consented to transmit it to us. As you know, apps can be downloaded regularly from third party sites (such as App Store, Android, Google, etc.). If, in accordance with the applicable terms of use of this provider, Meilleurtaux becomes your contractual partner for the acquisition of the application, we process the data provided by the third party to the extent necessary for the execution of the contract so that you download the app to your mobile device.

Transfer of your data to third parties

We only transfer your personal data to third parties and third-party service providers if the transmission is necessary to fulfill our legal obligations towards you and if this transmission is apparent at or in collaboration with another supplier (for example in cooperations),In some cases, we also use external service providers or affiliates, which we ask to process data for us. These service providers are contractually indebted to us as processors and may not reuse your data for other purposes. Our subcontractors provide us with the following services: data center, sending newsletters and website / application analysis, marketing management and e-marketing.

Insofar as we are legally obliged to do so or if this is permitted by data protection law, we pass on personal data to authorities, for example the police or the public prosecutor. The disclosure of this data is based on our legitimate interest in combating abuse, prosecuting infringements and on the protection, exercise and enforcement of rights, without your rights and interests for the protection of your personal data do not prevail.